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Terms and Conditions


In the terms and conditions, the words “we” and “us” denote Smartphones Direct.


This website is functional and operated by Smartphones Direct. Using the platform or purchasing something from Smartphones Direct, you are bound to follow our terms and conditions. Otherwise, you are prohibited from using the website. The Terms and Conditions are applied to all customers, vendors, merchants, and contributors of the content.

Therefore, before accessing or using the content of our website, kindly read the Terms and Conditions carefully.

General Conditions

Smartphones Direct has the right to refuse service to anyone at any time for any reason. We strive to keep uninterrupted access to the content, but this access can be terminated, restricted, or suspended at any time.

You will not sell, copy, reproduce, duplicate, resell, or exploit any part of our Service, the Use of Service, or access to the website content,

The headings mentioned in this agreement are only for convenience and will not limit or affect the Terms.

Privacy Policy

The privacy policy of Smartphones Direct explains how we collect, disclose, and use “Personal Data” (personal information). When you enter our website, either as a registering yourself to experience our Services or to use the website for general purpose, you are asked about your consent. By acquiring your consent, we collect and use your information to provide you better customer service.

(a) Methods of Collecting

Following are given the procedures through which we collect and maintain your data according to our Privacy Policy.

● When you contact us, we maintain a record of your information.

● Through the surveys you fill at Smartphones Direct for various functional purposes. You are not bound to fill them up and can skip them.

● Also, we keep a record of your personal information when you fill up the boxes, such as contact number, delivery address, and others.

(b) Usage of Personal Data

The personal data of the users are dealt with great care, and everything is kept confidential. Smartphones Direct use your personal information for the following reasons:

● To improve our services.

● To provide more material and content that you want to see on our website.

● To make our services understandable.

● To notify our users of any updates.

Use of Personal Information

Once you purchase a product from the Smartphones Direct platform, you agree to our privacy policy, and your information will be dealt with according to it.

Online Store Terms

As you agree with our Terms and Conditions, you represent that you belong to the age of the majority of your state or province and have allowed us to use your selective information for better service and experience.

You are not allowed to use any of our products for any unauthorized or illegal purpose. You may not violate any of the laws mentioned in terms of Service. Also, it would be best if you did not transfer malfunction programmes such as worms or viruses or any code of destructive nature.

Any violation or breach of the Terms will affect the outcome as a termination of your Service.

Amendments to the Prices and Services

Smartphones Direct reserves the right to change the prices of their products without notice. We can modify or suspend the Service or any part of our Service at any time without giving any notice.

We will not be accountable for any change, suspension, termination of Service to our users or any third party.

Debit and Credit Card Transactions

We maintain the debit or credit card details that you provide us to make the payment after purchasing any of the products on our website. By this procedure, we keep away the credit card frauds, refund or collect any additional charges.

Username and Password

If you have created an account on Smartphones Direct, it is secured by using a username and a password. These usernames and passwords are personal and cannot be transferred to anyone. To make your account more protected, you should not disclose your password.

The username and password are the means that we use to identify you. Once you log into your account, you are responsible for every action, including the payment you pay or any purchase order.


At Smartphones Direct, every product is delivered in 2 – 5 working days. However, delivery could be late during the Christmas time, on New Year, and if the product is to be delivered to the Scottish islands.

Delivery of your product must be at the address on which your payment card is registered.

Tracking Your Order

After purchasing a product from our website, we give you a tracking number which you can use any time to track your order.

Third-Party Links

Certain products, services, and content available through our Service might include elements from third parties.

Third-party links on our websites will direct you to a third-party website, and they are not affiliated with us. It means that we will not be responsible for evaluating or observing the material or accuracy. We do not warrant and shall not have any responsibility or liability for any materials or content available on third-party websites.

We will not be accountable for any damages or harm associated with using or purchasing products, services, content, resources, or any transaction you will make with any third party present on our website.

Kindly read the policies regarding the third parties to assess the procedures better before engaging yourself in any matter of transaction or other. Additionally, all the questions, claims, and complaints related to third parties will be directed to them as we are not answerable to any of the Services they offer.

Modifications to Terms and Conditions

Every user is allowed to read and visit our latest Terms and Conditions any time on our website. However, we reserve the right to change, remove, replace, or add any clause in our Terms and Conditions at any time.

Disclaimer of Warranty

Smartphones Direct is not responsible for any damage or problem that occurs to the hardware of the product. The warranty is only given if there will be an issue with the software of a product. Moreover, if any harm happens to the product during the shipment, we will also not be accountable.

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